mohitraval.page.tl - My Professional Career
   
Designer's Place
  Home
  Personal Introduction
  My Professional Career
  Photo Gallery
  Games
  Call Center
  Cricket Live Score
  Extra
  Greetings
  Discussion Area-Let’s Talk
  Counter
  Photoshop Designer's Corner
  Contact Me

Copy Right @ Mohit Raval March 2007

 

OBJECTIVE

 To work as a Senior Team leader / Team Leader / Project leader in an Domestic or an International Call centre where my progressive & extensive experience in the industry will be further developed and utilized for the benefit of an organization and reach to the position of Operation Head.
  

Key Skills & Strengths :

 

Ø Effective Communication Skill 

Ø Team Building & Leading.  

Ø Good Grasping Power & Adaptable 

Ø Understanding different level KPIs for different processes 

Ø Process building , implementation & management  

Ø MIS Generation & management 

Ø Training of Call Centre Processes including soft skill, software handling, communication needs etc.

 Achievements :

 

Ø Best Team Leader for India times Process across 13 branches – Feb-2007 

Ø Best Team Performance for ICICI Telemarketing consecutive for May-2005 to July-2005

 Training and Courses :
  

Ø Call Center Training from JTS Call center Training institute Bangalore 

Ø Desktop Publishing from Aptech for 1 year 

 

Computers: 

Ø Desktop OS : WINx ,  

Ø MS Office, Browsers, Chat tools (Voice and non-voice), e-mails, web-conferencing etc. 

Ø Installations and 1st level troubleshooting for OS & MS-Office 

Ø Data backup management 

Ø Multimedia - Photo shop, Other Tools and applications

  

The Bigger the Challenge … the better 

Please ask for Updated Resume on mohit_designer@yahoo.co.in



 






Add comment to this page:
Your Name:
Your Email address:
Your website URL:
Your message:

   
Today, there have been 6342 visitors (16263 hits) on this page!
=> Do you also want a homepage for free? Then click here! <=